Follow the Sugar Line Privacy Policy

Last updated: July 24, 2018

Thank you for playing our games!

Nenoff UG (haftungsbeschränkt) (“Nenoff”) has adopted this privacy policy (“Privacy Policy”) for Follow the Sugar Line mobile application (the “App”) to explain how Nenoff collects, stores, and uses the information collected when you use the App.

This privacy policy only concerns the App. If you are interested in the information we collect though the Nenoff website or other sites or services, please review the privacy policies for the service you are interested in!

We update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, depending on the specific changes, we will provide you with additional notice or require a new consent. We encourage you to review the Privacy Policy whenever you access the App to stay informed about how we process your personal data and how you can protect your privacy. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

1. Collection of information

Information you provide us

The App doesn’t have any channels where you can provide information to us!

Information we collect automatically through the app

We do not collect or store any information on our own servers!

We serve ads through our partners. We use mobile ad identifiers for the purpose of serving personalized advertisement. EU users can choose to opt out personnalized ads on the first game start before any ads are loaded.

Personalized ads consent can be changed at any time from the settings dialog!

Although non-personalized ads don’t use cookies or mobile ad identifiers for ad targeting, they do still use cookies or mobile ad identifiers for frequency capping, aggregated ad reporting, and to combat fraud and abuse.

Through our analytics partners we log information about the usage of the App including the device type, country, device language, in-game behaviour and purchases.

2. Use of information

Logged analytics data

We use analytics to provide and maintain the App and the game experience and to monitor and analyze trends, usage and activities in connection with the App. We need this information to be able to provide personalized game experience and to identify usage problems and continuously improve the App and the App experience.

3. Data retention

Nenoff retains the data collected pursuant to this Privacy Policy for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Thereafter if the collected data is no longer needed for purposes specified in this Privacy Policy, Nenoff deletes all aforementioned data in its possession within a reasonable timeframe.

Irrespective of the above, Nenoff may still retain some of the data to the extent such retention is necessary to resolve disputes, enforce Nenoff user agreements, and comply with technical and legal requirements and constraints related to the security, integrity, and operation of the App.

4. Sharing of information

4.1. For advertising purpose

If you have given your consent, we share your advertising ID to advertising network companies and a for the purpose of them serving personalized advertisements to you within the App. We use or may use the following advertising network companies:

4.2 For analytics purpose

We use or may use the following analytics companies:

5. Social sharing features

The App offers social sharing features and other integrated tools (such as the Leaderboard), which let you share actions you take in the App with other media. You must be over the minimum age limit that is prescribed by the legislation in the individual jurisdictions to use any social sharing features integrated in the App. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.

The App has social features from the following providers:

  • Facebook
  • Google Play Game Services
  • Game Center

For more information about the processing carried out by the respective third parties in connection with social sharing features, please visit the privacy policies of the entities that provide these features, which can be found here:

6. Safeguards

Nenoff follows generally accepted industry standards and maintains reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information in Nenoff’s possession. Data collected by Nenoff is stored in secure operating environments that are not available to the public. To prevent unauthorized on-line access to data, Nenoff maintains data behind a firewall-protected server. However, no security or encryption method can be guaranteed to protect information from hackers or human error.

7. Age limits

We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 16 or knowingly allow such persons to use our Services.  If you are under 16, please do not send any data about yourself to us, including your name, address, telephone number, or email address.  No one under the age of 16 may provide any personal data.  If we learn that we have collected personal data about a child under age 16, we will delete that data as quickly as possible.  If you believe that we might have any data from or about a child under the age of 16, please contact us.

If you are under 16 years of age or a minor in your country of residence, please ask your legal guardian’s permission to use or access the App. Nenoff encourages parents and/or guardians to play an active role in their children’s online experience at all times. Nenoff does not knowingly contact or collect information from children under 16. If you believe Nenoff has inadvertently collected such information, please contact us so Nenoff can promptly obtain parental consent or remove the information.

8. Transfer to third countries

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.

9. Your rights and options

If you wish to use any rights described below, you may contact us at any time by emailing us at info@nenoff.com

Right to request access

You have the right to request access into the data that we are processing on you.

The right to object

You have the right to object to our processing of your personal data for direct marketing purposes at any time. You can do so from the settings dialog in the App. After that only non-personalized ads will be served.

The right to be forgotten

You have the right to be forgotten. To do so, just withdraw your consent in the settings dialog.

10. Contact Us

Nenoff has the following contact information:

Address: Marienbader Weg 81, 71067 Sindelfingen, Germany

Email: info@nenoff.com